- Software products: Due to the nature of digital products, we do not accept returns or offer refunds for any software products purchased on Acrostore.com. Please make sure to read the product description carefully before making a purchase.
- Hardware products: If you are not satisfied with your hardware product purchased on Acrostore.com, you may request a return within 14 days of receiving your item.
- Defective products: If the product you received is defective or does not work as expected, please contact us at support@acrostore.com within 14 days of receiving your item to request a return.
- Contact us: To initiate a return, please contact us at support@acrostore.com and provide us with your order number and the reason for the return.
- Shipping costs: The customer is responsible for all shipping costs associated with returning the item.
- Refund process: Once we receive the returned item, we will inspect it and notify you via email of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take several business days for your refund to appear on your account.
- All software items purchased on Acrostore.com are final sale and cannot be returned or exchanged.
Please make sure to read our returns policy carefully before making a purchase. If you have any questions or concerns, please do not hesitate to contact us at support@acrostore.com.
